We recognise it's a difficult time when a claim is set in motion, which is why we aim to make the process as simple and stress-free as possible.
Contact us by telephone or in writing. To find out which telephone number or postal address to use, please Contact us.
We'll send a letter to you or your designated contact, detailing the information and/or documents needed.
On receipt of the information and/or documents, we'll process the paperwork and get back in touch should any questions arise.
Once the paperwork is complete, we'll be in touch to confirm the outcome of the claim.
Make a payment if appropriate.