Pension countdown

Here’s what to expect and a timeline of what you need to do to be ready for your chosen retirement date.

12 Months

Prepare by assessing the value of your pension and think about when you want to use it.
Read your annual statement(s) and guide to understand the options.
Contact us if you need help – click here.

4-6 Months

Receive a letter telling you your selected retirement date is close.
Decide whether you need more help or whether you want to retire early or later.
Consider getting impartial guidance from the government-backed service Pension Wise.
Visit Pension Wise at or                                        call 0800 138 3944
Contact us if you need help – click here.

6 Weeks

Receive a letter asking for your decision. 
Contact us so we can send you the forms you need. - click here.

3 Weeks

Receive a second letter asking for your decision if you didn’t already let us know.
Contact us if you need help – click here.



When do you think you’ll start using your retirement savings? Have you told us and your other pension providers?