For information about the complaints process and what you can expect along the way, see our complaints guide.
If you're not satisfied with our response to your complaint, you can appeal to the Financial Ombudsman Service (FOS).
Financial Ombudsman Service
The Financial Ombudsman Service is an independent body that settles disputes between financial service providers and customers. For more details visit www.financial-ombudsman.org.uk
Select one of the following to view and manage your pensions and investments.
Supporting your standard or less complex investment requirements, or helping you build a portfolio within tax-efficient wrappers.
Working for you and your financial adviser to meet your personal circumstances and requirements, especially those with standard or less complex investment requirements. Or to build a portfolio within tax efficient wrappers.