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      Phone
 
 
 
Please call our Customer Helpline FREE on 0800 262536 (Monday to Friday 8.00 a.m. – 6.00 p.m.)
Telephone calls may be monitored and/or recorded to enable us to improve our service to you.
 
     
 
      Mail
 
 
 
Please write to our Customer Services Department at:
  Countrywide Assured
Harbour House
Portway
Preston
Lancashire
PR2 2PR
  • Please include your name and policy number to allow us to deal with your enquiry as quickly as possible.

  • Please also provide contact details (address and telephone number) if they have changed and you have not yet notified us.
 
     
 
      e-mail
 
 
 
If you are an existing Customer and would like to update your personal details or request information about your Policy, you can take advantage of our secure e-mail service by following any of the links below:
 
     
 
  IMPORTANT:
  The information you send to Countrywide Assured is encrypted which means that your details will be transmitted to us securely. However, information transmitted from Countrywide Assured to your e-mail address cannot be transmitted securely.  
  For this reason we will not transmit your private or confidential information to you by e-mail.  
 
   
 
Countrywide Assured plc is authorised and regulated by the Financial Services Authority.
 
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